Having a loan or bill go to collections is bad enough as it is, but now in the first half of 2024, the second largest debt collection agencies in the U.S. has revealed that it has fallen victim to another data breach in which nearly Two Million borrowers information was exposed online.
As first reported by BleepingComputer, Financial Business and Consumer Solutions (FBCS) has begun notifying impacted individuals after the sensitive personal information of approximately 1,955,385 people was recently accessed by hackers.
As a nationally licensed debt collection agency, FBCS collects unpaid debts from credit card companies, healthcare organizations, car dealerships, student loans and utilities. However, unlike with the other companies you do business with, if one of your loans or bills has ended up in FBCS’ hands, you’re stuck with them.
Here’s everything you need to know about this recent data breach along with some tips and tricks on how to stay safe after your personal or financial information ends up in the hands of hackers.
Unauthorized network access
In a data breach notice (PDF) submitted to the Attorney General’s office in Maine, FBCS explained that hackers first breached its network on February 14, 2024. The unauthorized actor remained there until February 26 and during that time, they were able to “view or acquire certain information on the FBCS network.”
During that 12-day window, they could have accessed the full names, Social Security numbers (SSNs), dates of birth, account information and driver’s license numbers or ID card numbers of almost 2 million Americans.
With this information in hand, the hackers behind this breach can easily launch targeted phishing attacks, commit fraud or use social engineering for identity theft. FBCS has enrolled thousands of them automatically for 12 months of credit monitoring through the company Cyex.